In order to best support our 500,000+ affiliates and growing, we ask that that every member takes the time to utilize the resources provided to you in our new support center, before reaching out to support or submitting a ticket. Please read our Support Guidelines before getting started.Read Support Guidelines
We've revamped our iHub Global new user welcome emails! These new emails templates will do a better job at helping a new user get started with iHub and have the most important resources included for them right in the email.
My Business > My Network now gives you visibility and actionable insight into your direct signups (personal referrals). This new dashboard will clearly break down your direct downline's activity to help you understand the health and growth of your iHub Business. Know who is planned hotspots, and sending assessments vs who is not and may need help.
We've added a useful auto-complete search to quickly browse and search through all of the Video Training and Frequently Asked Questions in the Support Center
You asked, we listened! We have added even more language support for HeliumTrack, now providing 17 languages in total! You can conveniently change your language with one simple click in your User Account Dropdown > Language menu.
Over the last week or so, we have been getting reports of browser crashes in the chrome browser across various mobile devices. We have pushed a fix to HeliumTrack live production environment that should now completely fix / resolve this issue.
We've revamped the Virtual Mining Assessments Page! These new user interface updates give better visualization and insight into the progress, status and activity of the assessment reports which you have sent out.
Just one week after launching our new Support Center, we are already bringing you new and improved marketing tools and processes to help you grow your network!
iHub Official Support & Resource Center Launch
We are excited to announce that HeliumTrack is now available in 9 different languages! As our community grows and iHub expands into new international territory, we wanted to provide the best experience to all of our users no matter where they are located.
We are excited to announce the launch of the iHub Global Compliance Department as it shows how much we are growing. The iHub Compliance Team is here to help with any questions you have regarding our terms of agreement, Affiliate conduct and many other areas. Compliance is here to be your advocate, and nothing else.